Frequently Asked Questions

Yes, every product is handmade in small batches. We use traditional methods like bilona churning for ghee, stone grinding for spices, and kachi ghani pressing for oils. No industrial machinery is used in our core production processes.

No, we do not use any preservatives, artificial colors, or chemical additives. Our products are pure and natural. This means they have shorter shelf lives than industrial products, but they retain all their natural nutrients and authentic flavors.

Yes, Jain variants are available for our chutney powders. These are prepared without onion, garlic, or root vegetables, following Jain dietary principles. Look for the "Jain Variant Available" label on product pages.

Click any "Order on WhatsApp" button on our website. This will open WhatsApp with a pre-filled message. You can modify the message to specify quantities, variants, or ask questions. Our team will respond with availability, pricing, and delivery details.

One percent of every purchase goes directly to the Jivra Foundation, which supports tree plantation, women's employment training, community development, and environmental restoration projects in rural Rajasthan. Your purchase creates positive impact beyond your kitchen.

All our products are made in Rajasthan, India. We work with village artisans and farmers who have inherited traditional methods through generations. Each product carries the terroir and authenticity of its origin.

Every product displays its batch number and manufacture date. We make small batches frequently rather than large batches that sit in warehouses. When you order, you receive products made within weeks, not months.

We never compromise quality to meet demand. If a product is out of stock, it means we are preparing the next batch with the same care. You can contact us on WhatsApp to know when it will be available again.

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